Returns
Returns & exchanges
You can request a return or size exchange within 7 days of delivery, as long as the piece is unused, unwashed and has every tag intact.
Return window
Raise your request within 7 days from the delivery date. Requests opened after this window can’t be accepted unless the item arrived damaged, defective or incorrect.
Condition check
Pieces must be unused, unwashed, unaltered and returned with original tags, packaging and invoice. Items with perfume, stains, makeup, damage or missing tags will be sent back.
Exchanges
Size exchanges depend on live stock. If the requested size is unavailable after inspection, we’ll issue a refund instead. Because drops are limited, exact replacements can’t be guaranteed.
Pickup
Approved requests get reverse pickup from the delivery address where serviceable. If pickup is not available for your pincode, our support team will share the self-ship process.
Refunds
After the item reaches us and passes quality check, refunds are sent to the original payment method within 5–7 working days. Bank or wallet posting time may vary.
Non-returnable cases
Returns are not accepted for worn, washed, altered or damaged items, missing tags, final-sale pieces marked non-returnable, or requests raised outside the policy window.